Domain authentication
SPF, DKIM and DMARC set up and monitored so mailbox providers trust your sender identity.
Email that reaches the inbox, gets read and moves people toward a conversation, planned and measured.
ERPHUBs designs and runs email marketing: list strategy, campaigns, automated journeys, templates, domain authentication and reporting. We work with the email and CRM platform you already use, or help you choose one. Built for Singapore SMEs and regional headquarters, with search that works across Southeast Asia, PDPA-aware outreach and campaigns suited to a multilingual audience.
Whether your emails reach the inbox instead of spam, which depends on your domain, content and sending habits.
Emails triggered by what a person does, such as signing up or visiting a page.
Email stays one of the few channels you own: no algorithm decides who sees it. But inbox providers now enforce authentication and complaint limits, so poorly set up senders quietly lose reach. Good email marketing is part technology, part writing and part respect for the reader.
We fix the technical base first (authentication and list hygiene), then build a small set of campaigns and automated journeys that fit your sales cycle, and measure them against enquiries and revenue instead of opens alone.
Discuss your goalsEach deliverable is scoped with you, explained in plain language and handed over with documentation, in accounts you own.
SPF, DKIM and DMARC set up and monitored so mailbox providers trust your sender identity.
Clear sources, consent records and segments by interest, stage or industry.
Subject lines, copy and responsive templates in your brand, with one clear action per email.
Welcome, lead nurture, abandoned-interest and re-engagement sequences built once and refined.
Subject, timing and offer tests with a rule for when a result counts.
Clicks, replies, enquiries and revenue by campaign, with plain-language recommendations.
A practical order for getting email marketing right.
Set up SPF, DKIM and DMARC so providers can verify your emails. This is now expected by major mailbox providers.
Remove invalid and long-inactive addresses, record where each contact came from and tag them by interest or stage.
Each message should ask for one thing: read, reply, book or buy. Emails with five asks tend to get none.
Lead with the problem the reader has, keep paragraphs short and put the single call to action where it is easy to see.
Start with a welcome series and a lead follow-up sequence. They run every day without extra effort.
Look at replies, enquiries and complaints. Pause people who never engage so your sender reputation stays healthy.
The bottleneck. Emails drift to spam because the domain is not properly set up.
How we fix it. Full SPF, DKIM and DMARC setup with monitoring.
Target result: Better inbox placement over time
The bottleneck. Large, unsegmented blasts raise complaints and unsubscribes.
How we fix it. Segments by interest and stage, with frequency rules.
Target result: More relevant emails and fewer complaints
The bottleneck. Cold lists damage sender reputation and can break local rules.
How we fix it. Consent-based list growth with clear sources and opt-outs.
Target result: A healthier list that responds
The bottleneck. Privacy features inflate open rates and hide real interest.
How we fix it. Track clicks, replies, enquiries and revenue.
Target result: Measures that match business results
| What we track | What it tells you | How we report it |
|---|---|---|
| Delivery and inbox placement | Whether emails reach people | Bounce rates and seed or panel tests |
| Click and reply rate | Real interest in the message | Link clicks and replies per campaign |
| Unsubscribe and complaint rate | List health | Tracked per send, with limits we agree |
| Enquiries from email | Leads attributed to email | CRM source and campaign tags |
| Revenue influenced | Value linked to email | Deals and orders matched to email touches |
We agree targets after the first review and report monthly. Figures depend on your market, competition and starting point, so we do not promise fixed numbers.
Every sector hits different walls. Here is what we see and how we plan around it.
Bottleneck: Long sales cycles need steady, helpful follow-up.
Our approach: Nurture journeys tied to deal stage and content downloaded.
Bottleneck: Repeat purchases and cart behaviour drive revenue.
Our approach: Welcome, browse and post-purchase flows with product segments.
Bottleneck: Enrolments follow intake dates.
Our approach: Date-based sequences and reminders for each intake.
Bottleneck: Patients and clients need reminders and trust.
Our approach: Appointment reminders and educational newsletters with consent handling.
Every deliverable is built so it works in classic search, in answer boxes and in AI assistants, and so the media around it can be understood.
SPF, DKIM, DMARC and one-click unsubscribe configured and monitored.
Clear questions and answers in the email, mirrored on a web page that can be quoted.
Consistent offers, names and facts across email, web and listings so AI systems can reconcile them.
Published, consistent descriptions that help assistants summarise your business correctly.
Alt text, readable layouts and lightweight images that work across clients and AI summaries.
Consent records and send times that match local rules and business hours.
An email audit: domain, list, content and results, with a prioritised plan and a working session.
We build and send campaigns, journeys and reports on your platform.
A monthly retainer for sends, testing, list care and reporting.
We quote after a short discovery call so the scope fits your goals. Platform and advertising fees are paid to the platforms and shown separately from our fees.
Work through these eight items and the first review takes days, not weeks. We help with every one.
Confirm SPF, DKIM and DMARC pass for your sending domain.
Record the source and consent for every contact.
Remove invalid and long-inactive addresses.
Create at least three segments by interest or stage.
Write a welcome series of three emails.
Add a one-click unsubscribe and a physical address.
Set up click and enquiry tracking in your CRM.
Agree send frequency and a monthly review date.
Planning, writing, sending and measuring emails, including list strategy, domain authentication, automated journeys and reporting. ERPHUBs works with the email and CRM platform you already use.
We set up SPF, DKIM and DMARC, keep lists clean, send relevant content at a steady pace and monitor complaints. No one can promise inbox placement, but these steps improve your chances.
Yes. We work with the platform you already use, or recommend one that fits your size and CRM after discovery.
It depends on your audience and content. We start with a steady, modest schedule, watch engagement and complaints and adjust.
Yes. Typical first journeys are a welcome series, lead follow-up and re-engagement, built once and refined with data.
No. Bought lists harm deliverability and may break local rules. We help you grow a consented list from your website, events and customers.
We track clicks, replies, enquiries and revenue, and use opens only as a rough signal because privacy features distort them.
No. Results depend on your list, offer and market. We agree measurable targets and report progress openly.
Yes. ERPHUBs serves businesses in Central Business District, Jurong, Changi and Tampines, working in Singapore Time, which suits teams across Asia and Australia, with campaigns planned around Chinese New Year, Hari Raya, the Great Singapore Sale and year-end budget cycles. Our fees are quoted in SGD.
Singapore's Personal Data Protection Act, the Spam Control Act and the Do Not Call registry apply to marketing messages, so we use consented lists, clear unsubscribe options and consent records. These are general pointers, not legal advice, so please confirm the details with your adviser.
Search, AI and advertising platforms change often, and results depend on your market, competition, content and the platforms' own decisions. We do not guarantee rankings, citations in AI answers, traffic or leads. We agree measurable targets and report progress openly. Legal, tax and consent rules vary by country, so please confirm requirements with your adviser.
Share what you want to achieve. A senior consultant replies with questions, options and a scoped quote.
Built for Singapore SMEs and regional headquarters, with search that works across Southeast Asia, PDPA-aware outreach and campaigns suited to a multilingual audience.
Singapore's Personal Data Protection Act, the Spam Control Act and the Do Not Call registry apply to marketing messages, so we use consented lists, clear unsubscribe options and consent records.
Google search, LinkedIn for B2B, Instagram, Facebook, YouTube, WhatsApp and regional platforms for Southeast Asian markets.
Google Business Profile, local directories and industry portals support discovery.
English, with Simplified Chinese, Malay or Tamil where your audience needs them. Plan around Chinese New Year, Hari Raya, the Great Singapore Sale and year-end budget cycles.
A regional services firm in Singapore sent occasional newsletters to one large list and saw rising unsubscribes. We authenticated the domain, cleaned and segmented the list, and built a welcome and follow-up sequence. Replies and enquiries from email became easy to see in the CRM, and complaints fell.
Yes. We plan, run and measure the work for Singapore businesses, connect it to your CRM where useful and work in Singapore Time, which suits teams across Asia and Australia business hours.
Our fees are quoted in SGD. Advertising budgets and platform fees are paid directly to the platforms in their own currency.
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A certified Zoho consultant will reply with a tailored quote. Or call +1(650) 360-1358.