Hallucinated answers
The bottleneck. Bots invent policies and prices.
How we design it. Retrieval from approved content with source citations.
Target result: 60% typical ticket deflection
AI Apps Development
AI that works on your data and inside your tools.
AI chatbots, agents and copilots, LLM integration and automation, grounded in your documents with guardrails, evaluation and human review.
AI AppsDesigned and delivered by ERPHUBs
Why It Matters
Why AI Apps Needs a Specialist Approach
ERPHUBs builds AI apps: chatbots on your knowledge base, agents and copilots that complete tasks inside your systems, secure LLM integration and AI automation of documents, emails and workflows.
AI chatbots, agents and copilots, LLM integration and automation, grounded in your documents with guardrails, evaluation and human review.
Discuss your project60%typical ticket deflectionOn well-documented support topics, after tuning
<3sanswer time targetStreaming responses with citations
95%+extraction accuracy goalOn structured documents, with human review
100%actions loggedEvery agent step auditable
Industry Bottlenecks
What Stalls AI Apps Projects, and How We Design the Fix
Data privacy worries
The bottleneck. Staff paste secrets into public tools.
How we design it. Private deployments, redaction and access controls.
Target result: <3s answer time target
Pilot purgatory
The bottleneck. Demos never reach production.
How we design it. Success metrics, evaluation sets and phased rollout.
Target result: 95%+ extraction accuracy goal
Unclear ROI
The bottleneck. Nobody knows if it helps.
How we design it. Baseline measurement and dashboards for time and cost saved.
Target result: 100% actions logged
How We Deliver
A Five-Step Delivery Path
- 1DiscoverUse case, data sources and risk rules defined.
- 2DesignRetrieval, prompts and guardrails designed.
- 3BuildEvaluated against real test questions.
- 4LaunchPilot group, human review and feedback loop.
- 5SupportDrift checks, cost tracking and tuning.
Standards We Build To
Quality, Security and Compliance in AI Apps
Grounding and citations
Answers drawn from approved sources and shown with references.
Privacy and data control
Redaction, access rules and no training on your data by design.
Evaluation
Test sets and scorecards run before each release.
Human oversight
Approvals for sensitive actions and easy escalation.
Planning
What Affects Timeline and Cost in AI Apps
A working pilot is usually ready in 4 to 8 weeks, followed by a measured rollout.
Data readiness
Clean, current documents speed delivery and raise accuracy.
Actions allowed
Read-only answers are simpler than agents that change records.
Volume and latency
Usage level affects model choice and cost.
Languages and channels
Each language and channel adds testing.
Engagement Models
Ways to Work With ERPHUBs
Fixed-scope project
A clear scope, timeline and price for well-defined work.
Dedicated team
A named squad that works as part of your team month to month.
Support retainer
Ongoing fixes, updates and monitoring after launch.
Tools and Technology
How We Build AI Apps
Models and providers
OpenAI, Anthropic and open models, selected by quality, cost and data rules.
Retrieval and data
Vector search and permission-aware retrieval over your documents.
Guardrails and evaluation
Test sets, red-team checks and human review where it matters.
Integration layer
Connectors to CRM, helpdesk, ERP, WhatsApp and email.
Success Metrics
How We Measure AI Apps Results
We agree measurable targets up front and report against them.
Answer accuracy
Measured on your own test questions, not vendor benchmarks.
Deflection and handling time
Share of requests resolved without an agent and time saved per case.
Cost per task
Token and infrastructure spend tracked against value delivered.
Safety and escalation
Rate of correct hand-offs and blocked unsafe outputs.
Before You Decide
Questions to Settle Before Starting AI Apps
Where does our data go?
We design for your privacy needs, including private deployments where required.
How do we measure quality?
Your own test questions and reviewer scores, agreed before build.
What happens when the AI is wrong?
Guardrails, citations and human hand-off are built into the flow.
Which model should we use?
We compare options on accuracy, cost and compliance for your task.
After Launch
Support, Maintenance and Handover
Monitoring and fixes
Uptime, errors and performance watched, with fixes under agreed response times.
Updates and security
Dependencies, platforms and security patches kept current.
Enhancements
A monthly pool of hours for improvements, prioritised with you.
Training and handover
Documentation, recordings and sessions so your team stays independent.
Works With Zoho
Connected to the Zoho Apps You Already Use
FAQ
AI Apps, Answered
Which LLMs do you use?
We choose by task, cost and data rules, including major commercial and open models.
Will our data train public models?
Not by design. We configure providers and deployments to avoid training on your data.
Can AI work with Zoho?
Yes, through APIs, Zoho Flow and Creator.
How much does AI Apps development cost?
Cost depends on scope, integrations, compliance needs and the number of users or pages. After a short discovery we give a fixed or phased quote with clear milestones, so you can compare it with other options.
How long does AI Apps development take?
A working pilot is usually ready in 4 to 8 weeks, followed by a measured rollout.
What support do you provide after AI Apps development goes live?
We offer support retainers covering fixes, updates, monitoring and enhancements, plus a handover with documentation and training so your team is never locked in.
Start the conversation
Tell us about your AI Apps project
Share your goal and constraints. A senior consultant replies with questions, options and a scoped quote.
Australia
AI Apps Development for Australia businesses
We build for Australia users: AUD pricing, GST-ready checkout and invoices, local payment methods and fast delivery to Australia visitors.
Local payments
Typical connections here: Open-banking bank feeds, Peppol, Stripe.
GST-ready
Prices, invoices and receipts follow GST (10% standard) and AUD.
Fast for Australia
Hosting and caching chosen for visitors in Australia, tested on mobile and desktop.
Support in your time zone
Mon-Fri 09:00-17:30 AEST. Typical first reply within 4 business hours.
Yes. The Australia team configures it with the Zoho Books Australia edition (GST, BAS), AUD and GST, and supports it Mon-Fri 09:00-17:30 AEST.
Zoho accounts for Australia use the Australia data centre (zoho.com.au). We confirm the data centre with you before any migration or integration starts.