Implementation & configuration
We configure Zoho AutoDMS around item masters, warehouses, purchasing, production and order-to-cash workflows, so the system matches how your teams work from day one.
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New · announced 23 September 2026✓ ERPHUBs · Zoho Authorized Partner
Zoho AutoDMS: Dealer Management System for Automotive Dealerships
Zoho AutoDMS connects sales, service, spares, warranty and dealer operations in one dealership system. ERPHUBs assesses fit, plans integrations with your OEM and accounting systems, migrates your data and trains your teams.
Works with:Zoho CRMZoho BooksZoho CampaignsZoho Analytics
What is Zoho AutoDMS?
Zoho AutoDMS is a dealer management system for automotive dealerships. Zoho announced it on 23 September 2026 to connect sales, service, spares, warranty and dealer operations on one platform. Zoho has also described dealership workflows around car marketplaces, inventory publishing, customer touchpoints and loan origination.
A dealer management system, or DMS, is the operating system of a dealership: enquiries and bookings on the sales side, job cards and parts on the service side, and the accounting that ties them together. Dealers often run these on separate tools, so the same customer gets typed in three times.
AutoDMS is Zoho's dedicated product for that job. Many OEMs mandate their own DMS, so ERPHUBs starts every dealership project by checking what your brand requires and where AutoDMS should sit alongside it.
Key Capabilities
What Zoho AutoDMS Does
Sales operations
Enquiries, test drives, quotations, bookings and deliveries tracked in one pipeline, so no walk-in or online lead is followed up twice or lost.
Service operations
Service bookings and workshop workflows connected to the customer and vehicle record, so advisors see history before the vehicle arrives.
Spares and parts
Parts availability visible to both sales and service teams, reducing delays waiting for the right part.
Warranty handling
Warranty claims and coverage tracked against the vehicle record instead of separate spreadsheets.
Dealer operations
Multi-branch and multi-outlet dealer groups run under common processes and reporting.
Marketplaces, inventory and finance
Zoho has described AutoDMS workflows that publish vehicle inventory, work with car marketplaces, track customer touchpoints and handle loan origination. Exact coverage is confirmed per edition.
Who It Is For
Who Should Consider Zoho AutoDMS
Car dealerships
Showrooms of any brand, subject to that OEM's own DMS rules. Brands we support with Zoho include Audi, BMW, Mercedes-Benz, Volkswagen, Skoda, MG, Tata, Kia, Jeep, Volvo, Citroën, Lexus and BYD.
Two-wheeler and commercial vehicle dealers
The same sales, service and spares flow applies; ERPHUBs adapts workflows to your vehicle category.
Multi-showroom dealer groups
Common customer records and reporting across showrooms and workshops.
Used-car and multi-brand dealers
Inventory publishing and lead handling across marketplaces and your own showroom.
Problems It Solves
What Businesses Struggle With Today
Without it
Three systems for one customer
Sales, service and accounts each hold a different version of the same customer.
Without it
Service and spares out of sync
Vehicles wait because nobody could see parts availability when the booking was made.
Without it
Warranty tracked on paper
Claims are delayed or missed when coverage lives in files and memory.
Without it
Lead leakage
Enquiries from the showroom, website and marketplaces are followed up unevenly.
Works With
Zoho Products That Pair With Zoho AutoDMS
Zoho CRM
Lead and customer touchpoint management across showroom, web and marketplaces.
Zoho Books
VAT-compliant accounting, invoicing and payables for the dealership.
Zoho Campaigns
Service reminders, festive offers and renewal campaigns.
Zoho Analytics
Cross-showroom dashboards for sales, service and stock.
These pairings are ERPHUBs recommendations for dealership projects. Zoho confirms which integrations ship with AutoDMS.
Choosing the Right Fit
Zoho AutoDMS or Zoho CRM configured for automotive?
Zoho's own CRM page notes that Zoho CRM is not an out-of-the-box vertical solution, which is exactly the gap AutoDMS targets.
Choose AutoDMS when
you want workshop, spares and warranty handled in the same system as sales, and your OEM allows it.
Choose configured Zoho CRM when
your OEM mandates its own DMS for service and accounts and you only need a strong lead-to-delivery CRM layer around it.
Why ERPHUBs
Zoho AutoDMS Implementation by a Zoho Authorized Partner
ERPHUBs is a Zoho Authorized Partner with a repeatable process for evaluation, configuration, integration, migration, testing, training and retainer support. Because Zoho AutoDMS is newly announced, we begin with a fit assessment and a small pilot rather than a big-bang rollout.
- Honest fit assessment, including when a configured Zoho CRM, ERP or Creator build is the better choice
- India-ready setup: VAT, local payment methods and regional messaging approvals
- Zero-downtime migration with parallel run and validation
- Role-based training and a retainer Zoho consulting partner after go-live
Moving from another system? See our migration guides for Tally, Busy, or the full migration hub.
Our Zoho AutoDMS Implementation Process
- 1
Fit assessment and workflow mapping
We check whether Zoho AutoDMS is the right fit or whether a configured Zoho CRM, ERP or Creator build suits you better, and map your real workflows, staff roles and access rights.
- 2
Configuration and roles
Zoho AutoDMS is configured for your structure, with permissions by designation, and tested on a pilot showroom or workshop before wider rollout.
- 3
Data migration
We clean, map and validate customer, vehicle, service history and parts stock from your current DMS, Tally or Busy, then run old and new systems in parallel so work does not stop.
- 4
Integration and API work
We connect your OEM's DMS or portal, accounting, telephony, payment and finance partners through Zoho Flow and custom API development.
- 5
Testing and user acceptance
Your team tests real scenarios end to end and signs off before go-live.
- 6
Training, handover and retainer support
Role-based training, documentation and hypercare, with ERPHUBs as your retainer Zoho consulting partner afterwards.
Status and sources. Zoho announced AutoDMS on 23 September 2026. Detailed module lists, pricing and OEM compatibility were not published in launch coverage, so ERPHUBs confirms them with Zoho and your OEM before scoping.
Implementation with ERPHUBs
How ERPHUBs Implements Zoho AutoDMS for Businesses Worldwide
Quick answer: ERPHUBs is a Zoho AutoDMS implementation partner: an independent Zoho Consulting Partner and Authorized Partner with Zoho-certified professionals, and a Custom Solution Provider, that implements Zoho AutoDMS end to end: requirements workshops, configuration of item masters, warehouses, purchasing, production and order-to-cash workflows, data migration, integrations, training and long-term support for businesses worldwide.
Customization & custom apps
When standard features fall short, our Zoho custom application developers extend Zoho AutoDMS with Zoho Creator, Deluge functions, widgets and APIs.
Integration & data migration
Zoho AutoDMS is connected with Zoho Books, Zoho CRM, Zoho Analytics, marketplaces, couriers and barcode or POS hardware, and your existing data is migrated and validated in a sandbox first.
Training, support & optimization
Role-based training, hypercare after go-live and continuing Zoho support and optimization from certified consultants.
Works with
Zoho BooksZoho CRMZoho Analyticsmarketplacescouriersbarcode or POS hardware
ERPHUBs delivers Zoho consulting, implementation, customization and support remotely and on-site across India, UAE & GCC, United States, United Kingdom, Europe, Canada, Australia & New Zealand, Singapore & Southeast Asia, Africa.
More Answers
Who can implement Zoho AutoDMS for my business?
ERPHUBs by BizSetups is an independent Zoho Authorized and Consulting Partner with Zoho-certified professionals that implements, customizes, integrates and supports Zoho AutoDMS for clients in India, the Middle East, the United States, the United Kingdom, Europe and beyond.
Can Zoho AutoDMS be customized with custom applications?
Yes. As a Zoho Custom Application Developer, ERPHUBs builds custom modules, automation, portals and integrations around Zoho AutoDMS using Zoho Creator, Deluge, Zoho Flow and APIs.
FAQ
Zoho AutoDMS, Answered
Zoho AutoDMS is a dealer management system for automotive dealerships, announced by Zoho on 23 September 2026. It connects sales, service, spares, warranty and dealer operations on one platform.
Not necessarily. Many OEMs require dealers to use a specific DMS. ERPHUBs checks your dealer agreement first, then designs AutoDMS to run alongside or in place of the mandated system where that is permitted.
Zoho describes AutoDMS as connecting sales, service, spares, warranty and dealer operations. ERPHUBs confirms the exact module coverage for your edition during assessment.
The workflow of enquiry, test drive, sale, service and renewal is similar across brands. ERPHUBs configures it to your brand's process, subject to any DMS requirements from the OEM.
Zoho CRM is a flexible CRM that ERPHUBs configures for dealerships. AutoDMS is a purpose-built dealer management product that also covers service, spares and warranty, so the choice depends on how much of the dealership you want in one system.
Pricing and rollout details were not confirmed in launch coverage at the time of writing (28 September 2026). ERPHUBs checks current availability with Zoho and quotes implementation separately.
Usually yes. ERPHUBs maps customer, vehicle, service and parts data from your current system or accounting software, validates it, and runs both systems in parallel before cutover.
Yes. ERPHUBs, a Zoho Authorized Partner, offers fit assessment, configuration, OEM and accounting integration, data migration, training and retainer support. We recommend starting with one pilot showroom or workshop.
Ready to Evaluate Zoho AutoDMS?
Talk to a certified Zoho consultant about fit, pilot scope, data migration and timeline for your business.
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United Arab Emirates
Zoho AutoDMS: Dealer Management System for Automotive Dealerships for United Arab Emirates businesses
Planning Zoho AutoDMS: Dealer Management System for Automotive Dealerships in United Arab Emirates? We set it up for VAT and Corporate Tax, AED and the UAE edition on regional data centre (zoho.com), then connect it to the banks, payment gateways and tools United Arab Emirates teams already use.
Configured for United Arab Emirates
Zoho Books UAE edition (VAT, FTA-ready), AED as base currency and VAT and Corporate Tax (5% VAT; 9% corporate tax above AED 375,000) set up before go-live.
Filing dates we plan around
Within 9 months of year end: Corporate tax return and payment; Monthly: WPS salary file submission
Connected locally
Typical connections here: Bank statement import, WPS payroll processes, Excise tracking.
Support in your time zone
Mon-Fri 09:00-18:00 GST. Typical first reply within 2 business hours.
Yes. The United Arab Emirates team configures it with the Zoho Books UAE edition (VAT, FTA-ready), AED and VAT and Corporate Tax, and supports it Mon-Fri 09:00-18:00 GST.
Zoho accounts for United Arab Emirates use the UAE edition on regional data centre (zoho.com). We confirm the data centre with you before any migration or integration starts.